Specifications include, but are not limited to: a. Prework i. Discovery ii. Planning iii. Design iv. Gap Analysis (review of requirements and pricing) including financial analysis resulting from the GAP. The basic information may include the examination of firm’s overall IT budget to compare firm’s current operating and capital expenditures to what the provider(s) will recommend, to make sure it’s an apples-to-apples comparison. b. Base Implementation i. Install and configure CSE and PER systems ii. Build the initial test system iii. Comprehensive functional testing to the new CSE and PER solutions c. Training and Technical Services i. Detailed training plan and user acceptance ii. Lessons learned development iii. Solution acceptance d. Post-Implementation Support i. Post-production support ii. Provide Disaster Recovery plan from services site to Cloud Disaster Recovery (CDR) site.