Specifications include, but are not limited to: a. Housing, Case Management and Support Services Provider shall provide to the County through its CCSO-P&P transitional housing, case management, and support services to offenders under active supervision in the County. The provider must provide gender specific housing for 41 justice involved adults. Provide staff to operate a 12-bed home owned by the County for justice involved adults who identify as male or non-binary in need of stabilization due to mental illness and provide 8 beds for justice involved adults who identify as female or non-binary in need of stabilization due to mental illness. b. Referrals All referrals will be made directly from and by CCSO-P&P staff. A client referral form will be completed by CCSO-P&P staff and submitted electronically, emailed, mailed, faxed, or hand-delivered by the client to the provider prior to the client’s placement into housing services. c. Intake All clients referred to these services will go through an intake process to determine appropriateness for placement into provider’s housing program. The intake process will occur on the same day as the referral unless other arrangements have been made and agreed to by the CCSO-P&P staff and the provider. In the event a client is denied service and the referral source disputes the decision, the Parole & Probation Manager, or designee, will review the referral and mediate to resolve the dispute. For each client referred for services, the provider will notify CCSO-P&P referral staff within one business day, as the intake, of any of the following conditions: i. Failure to appear for an intake interview; or ii. Denial of placement into housing services. d) Orientation 1) All clients accepted into housing services will receive an orientation conducted by the provider, within one business day of arrival at the facility. The orientation will include, but is not limited to, written and oral information about the following: a) Client expectations for active participation in program services; b) Program rules and policies; c) Criteria and conditions for program completion; and d) Provider will provide translation for clients with language limitations. 2) A release of information (“ROI”) will be completed at this time to allow for communication with relevant agencies, treatment programs, etc. to flow back and forth between the parties to assist in an informed service delivery. At a minimum, a ROI will be obtained for all criminal justice and other agencies having a direct professional interest in the client, e.g., CCSO-P&P, District Attorney’s Office, judiciary, etc. Failure to sign such a release will immediately disqualify clients from these services. a) For clients who have been recently released from a correctional facility and have not had the time or lack the ability/resources to access food or meals, the provider will provide a food box on the day of arrival in addition to meal assistance listed in 4. Housing Requirements below. b) For clients who need to complete and submit an application for tenancy (depending on the type of housing accessed), the provider will assist the client at this time in completing and submitting the necessary paperwork.