Specifications include, but are not limited to: The scope of work for this Request for Qualified Pool encompasses:•On-demand over the phone interpretation• Scheduled over the phone interpretation• On-demand video remote interpretation, and/or• Interpreters for the D/deaf and Hard of Hearing (American Sign Language). Over the Phone (OPI) and Video Remote Interpretation (VRI)This service area describes automated systems (phone/video/electronic device)that allow the requester to access the above service areas electronically. Thismethod of service provision may require delivery of services for target languagesat a scheduled time or upon demand without making any prior arrangements. Software and/or platforms must be secure. Interpreters for the D/deaf and Hard of Hearing (American Sign Language)This service involves the interpretation of verbal language into a communicationmode understandable by individuals who are D/deaf or hard of hearing. It also involves the interpretation of American Sign Language into verbal language.
