Specifications include, but are not limited to: Full pest management services are to be rendered by the Vendor covering the actual performance of insect and rodent management work for interiors and exteriors of facilities in accordance with the items that follow. Special additional requirements apply to the Department of Corrections, Glencliff Home, NH Veteran’s Home, and NH Hospital, see specifications herein. The Vendor shall provide a licensed New Hampshire pest control personnel to perform the services described herein. The phrase complete complex service, as used in this bid, is defined as the control of any infestation, both prevention and control, to be carried out in all parts of the building complex including, but not limited to, all alleyways, trailers, garages, kitchens, kitchenettes, janitor closets, restrooms, storage areas, and building exteriors. The term pest management, as used in this bid, is defined as the eradication of existing infestations using the newest integrated pest management (“IPM”) techniques. The goal of IPM is to deliver effective pest control while at the same time reducing the volume and toxicity of pesticides used and human environmental exposure to pesticides. The phrase preventative pest management, as used in this bid, is defined as the act of preventative measures within practical limits using the newest IPM techniques. Prior to initiation of service, the Vendor shall submit to the agency, an IPM Plan for each building or site which will be approved by the agency contact. The Vendor shall be on site to initiate service within an agreed upon number of working days following notice of approval. If the IPM Plan is incomplete or disapproved, the Vendor shall have an agreed upon number of working days to submit revisions. 1. Problems and potential problems for each location; 2. Recommended integrated pest management preventive measures; 3. Recommended integrated pest management resolutions; 4. Rate and time of application; 5. Any indication of any other pertinent information relation to pest management; and 6. Vendor shall inspect each site location within the first month and will establish a schedule consultation with the agency contact for providing the required services. The schedule shall be adhered to throughout the life of the contract unless changed by agreement with the agency.