Specifications include, but are not limited to: Contractor shall provide a variety of HVAC services on an as-needed, on-call basis Typical work to be performed under the resulting agreement will include, but not be limited to the following types of services: a. Troubleshooting and repairing HVAC problems b. Installs, maintains and repairs HVAC and mechanical systems The responsibilities of Contractor include, but shall not be limited to, the following. Contractor shall provide all supervision, labor, tools, and equipment to perform HVAC services on a variety of jobs at various County-owned facilities. On any response to a service call, the technician will record the work. The work ticket will show the time spent on the job, work performed and all materials or subcontractors used to the service call. Contractor’s employees are to report any safety hazards, evident misuse or damage to the equipment or environmental problems directly to the County. Any shutdown of service and/or utilities must be approved and scheduled with Otero County Facilities Maintenance Superintendent. The Contractor shall be responsible for the removal of all debris and trash before leaving the work area. RESPONSE TIMES - Emergency Request: Contractor shall be available for emergency calls on a twenty-four (24) hour basis, seven days a week. If call is not a live individual, i.e., page, answering machine or service), it must me acknowledge within 30 minutes. Once acknowledge, Contractor must begin working on the problem within two (2) hours during regular and off hours (Monday-Saturday 7:00 AM thru 11:59) and within four (4) hours on Sundays and Holidays. If the Contractor fails to comply with these response times during the term of the agreement, Non-Emergency Request: Contractor shall respond within two (2) hours unless otherwise discussed with the County, to calls for non-emergency service during normal working hours (7:00 AM to 4:00 PM). Contractor shall examine and inspect each job and advise County as to labor required and type and quantity of materials required for each job.
