Specifications include, but are not limited to: MRS is seeking to purchase twenty-two (22) Lexmark printers/copiers/Fax to replace its current Lexmark devices. MRS devices are set up to function with Lexmark Print Release. Lexmark is the required model; the vendor must identify in its response if any of the listed models will not meet Agency needs and provide its recommendation and justification for the model proposed. All equipment must be from an Authorized Lexmark Reseller (Lexmark Partner or other Lexmark Designation) and delivered within 14 calendar days from the receipt of order. The Provider will be responsible for unpacking and installation of the new devices. All shipping and handling costs for delivery to Portland, Maine or Augusta, Maine must be included at no additional cost. As part of the equipment purchase, MRS is seeking to purchase an annual contract for maintenance and support including parts, repairs and all other costs related to all MFD maintenance and service at these locations: Portland office - (1) device at location-135 Presumpscot Street, Portland, Maine. TSI Office - (2) devices at location- 442 Civic Center Drive Augusta Maine Suite #400. Main Office - (19) devices at location- 51 Commerce Drive, Augusta, Maine. The Provider will be expected to provide all maintenance and support including parts, repairs and all other cost associated with running the printers. Excluding Toner, Staples, Paper and all associated connections between the devices and Maine Revenues network. Support and repair technicians will be located within thirty (30) miles of 51 Commerce Drive, Augusta, Maine. All support and repair work will be performed between 8:00 a.m. – 5:00 p.m. on days when MRS is open for business. All support and repair technicians will sign a Confidentiality Agreement and be accompanied by a state employee while on site at any of the above locations. MRS also expects the Provider to carry an inventory of non-toner consumables/parts including fusers, maintenance kits, for use in repairing and maintaining the MFDs.
