Specifications include, but are not limited to: review of current operations by conducting a data analysis of the past 3-years to identify trends, review the current deployment strategy for emergency calls, evaluate emergency medical service delivery, and make recommendations on the level of EMS response appropriate for the community, review existing policies and procedures and evaluate them against industry best practices, and evaluate the use of information technology within the fire department. The audit will include a staffing analysis by evaluating the day coverage program and its effectiveness in meeting the demands of the department and Borough. If changes are identified in the current staffing model, a recommended roadmap for modifications in the next five years will be provided.; The audit will also include a cultural assessment through evaluation of the human resource policies and practices applicable to the fire department including discipline will be included along with an assessment of the employees’ record management system, recruiting and hiring practices, employee retention programs, the promotional process, the disciplinary process, and compliance with federal and state regulations.; The audit will include an evaluation of the operational and capital budgets, a review of funding, fees, taxation, and other financial resources including any reserves. Additionally, the audit will also identify future fiscal forecasts and associated challenges and identify potential cost recovery programs/options.; The audit will include an evaluation of training over the past three years, training programs/curriculums, staff certifications and professional development, and the training program administration, all while keeping in mind the size of the community and the department. The audit will be a strategic planning tool resulting in the production of a five-year “road map” for the Haines Borough Volunteer Fire Department during this transition.
