Specifications include, but are not limited to: ▪ Estimated monthly usage on all combined black and white units is 200,000 copies and all combined color units is 50,000 copies. o Monthly copy count should be based aggregate on all units. Excess per copy charge should be any number of copies over these limits. ▪ All Black and White copies produced on the Color units will be at the same usage cost as the Black and White units. ▪ The RFP response must be expressed as a fixed 60-month lease agreement. ▪ All equipment quoted must carry a replacement guarantee for a minimum of lease term. This replacement guarantee shall be provided by the proposer at the time of the RFP response and should be signed by an authorized service manager of the manufacturer. ▪ Service shall be provided by a designated service team. Four (4) hour average response time required. ▪ Provide a Copier Performance Guarantee with outline provisions for replacement of nonperforming copiers. ▪ All proposers must supply a customer service toll free Help Desk available 24/7. ▪ Removal of all delivery and packing material is the responsibility of the selected proposer. ▪ Proposer will only charge a single rate for both 8 ½ x 11; 8-1/2 x 14 as well as 11 x 17 copies. ▪ Proposed cost must include all lease costs, maintenance (parts and labor) and cost per copy for service and supplies includes all toner, developer, drums, rollers, parts, travel and labor; excludes only paper and staples
