Specifications include, but are not limited to: The high-level service objectives and benefits OSU expects to receive by acquiring services from the selected Proposer include the following: • Partnership and collaboration: OSU is seeking a partner that will work closely and collaboratively with OSU personnel, an organizational change management vendor, and a process improvement vendor to provide consultation on the development of an implementation approach, strategy, and plan that will support the optimal solution and facilitate the transfer of knowledge and expertise and work in partnership on professional and technical services provided to the program team (e.g., program and project management, business analysis, and technical consultation). • Access to subject matter expertise: OSU is seeking a partner with proven abilities in configuring, migrating, integrating, and managing large-scale cloud-based ERP projects for high research (R1) higher education institutions; deep knowledge of higher education best practices across human resources, research, finance, payroll, and planning/budgeting; experience in application of Artificial Intelligence (AI), machine learning, robotic process automation and similar modern technologies; strong capabilities in data cleansing and conversion from legacy systems to modern environments; expertise with data curation, data migration, and data integration; demonstrated success in testing, validation, quality assurance and user acceptance; high degree of success in developing management approaches of cloud software release cycles; and deep knowledge, expertise and experience with the configuration and extensibility of the cloud-based ERP functionality which OSU acquires. • Timeliness of project delivery: OSU is seeking a partner that can collaboratively drive the project forward effectively, complete project activities within agreed-upon time frames, and implement the solution in a timely manner to optimize organizational benefits. • Quality, depth, and completeness of services: OSU is seeking a trusted and capable partner that will skillfully manage and deliver a broad range of top-tier services that appropriately consider and address the needs of University’s complex environment. • Realization of organizational benefits across the university system: OSU is seeking a partner that understands OSU’s strategic goals for administrative transformation, can identify specific ways that ERP modernization will drive those outcomes, and will implement a solution that delivers measurable desired benefits across all campuses and organizational units.
