Specifications include, but are not limited to: 1 Smartphones Wireless cellular devices that have the ability to place voice calls (local, long distance) and connect to the Internet and other computer networks via a carriers cellular/data telecommunications network. Devices should include features such as wifi, cellular data, Bluetooth, ability to connect to email via Microsoft Exchange ActiveSync (EAS), the ability to share data with another device via Bluetooth (tethering) or become a wireless hotspot and have access to an app store to install software applications and updates to comply with current or future security initiatives by the SOA. The devices should or utilize the latest OS for the device, hardware (i.e. iPhone 13 vs iPhone 12), and cellular/data technology. Devices should be supported by the manufacturer this means that the devices should be able to receive current OS and security updates. a. Refresh: Devices must be refreshed every 24 months and a minimum 20% or greater discount is required for all devices. 2 Feature Phones Wireless devices that have the ability to place voice calls (local, long distance) via cellular technology on a carrier’s telecommunication network. Devices should include Bluetooth radio communication for headsets or other accessories. a. Refresh: Devices must be refreshed every 24 months and a minimum 20% or greater discount is required for all devices. Preferred devices include push-to-talk and devices that have the ability for user to upgrade memory/storage or replace battery without sending back to manufacture. 3 Unlimited Data Mobile-to-Mobile, Nights and Weekends, Multi-media Messaging. Devices such as tablets, mobile hotspots. a. Free Long Distance: Within Alaska and to all other 49 states. b. Free Tethering/Hotspot: Device and service plan that allows for sharing the data connection with another device via usb cable, Bluetooth, or via Wi-Fi. (i.e. device becomes a hotspot) c. Rollover Minutes: Unused minutes will carry over every month. d. Unlimited Pooling: Unused minutes will be pooled continually under the contract and available for all devices and service plans. 4 End-User Support Services Point of Sale setup, assistance, and data migration; Help Desk; ALASKANOW Reporting; System Administration; System Requests; Other Support Services and reporting.
