Specifications include, but are not limited to: 1. Conduct a comprehensive analysis of the agency's current operations, including an assessment of the agency's strengths, weaknesses, opportunities, and threats. 2. Conduct key stakeholder interviews to inform the planning process. Key stakeholders include the ITS Board, State Agency CIOs, and ITS Directors. Each group should be engaged separately before a combined engagement to finalize the goals, objectives, and strategies. 3. Develop a strategic plan that outlines the agency's goals, objectives, and strategies for achieving those goals. 4. Identify key performance indicators (KPIs) that will be used to measure the agency's progress towards achieving its goals. 5. Assist the agency with identifying priorities for focus based on key stakeholder input and industry trends. 6. Develop an implementation plan that outlines the steps required to achieve the agency's goals, including timelines, resource requirements, and budget estimates. 7. Develop a communication plan to include internal and external awareness and engagement campaigns consisting of targeted written and verbal communication as well as social media strategies. 8. Provide ongoing support to the agency throughout the implementation process, including regular progress reports and updates to the strategic plan as needed.