Specifications include, but are not limited to: a. All inspectors assigned to perform the HQS Inspections must have at least three years’ experience in performing HQS Inspections and trained by nationally recognized public housing industry trainers which would include Housing Quality Standards (HQS) and Inspire (when applicable). The supplier will submit training documentation with their proposal. KCDC will consider equivalent housing/inspections/construction experience and relevant training. b. The supplier is responsible for sending scheduling and follow‐up correspondence to owner and residents. c. The supplier must have scheduling set and be ready to begin annual inspections in November 2023. d. The inspection form must document all HQS protocol violations and the notification letter to the owner and resident. e. Emergency repairs noted (those requiring a twenty‐four‐hour completion response) will entail: 1. The inspector, while still in the unit, will attempt to notify the owner of an emergency repair and issue a verbal notification of a re‐inspection of the defect item the next day. 2. The inspector will then notify their office of the emergency repair and re‐ inspection. The inspector adds this to the next day’s schedule. 3. The supplier will notify KCDC of the defect and re‐inspection notice, as well as provide KCDC with a copy of the Emergency Fail letter that was sent/left with the owner. 4. The supplier will conduct a follow up inspection of the unit the next day and notify KCDC concerning the status of the repair. f. The supplier will generate and post the Pass Inspection Letters for the tenant, the owner and KCDC. g. If a supplier codes any initial inspection as inconclusive, the owner then calls KCDC’s Section 8 office before a follow up appointment can be scheduled after the second inconclusive attempt. h. The supplier will generate and post the Fail Inspection Letters for the tenant, the owner and KCDC. i. The supplier is responsible for transportation and travel expenses incurred by the inspectors. j. The supplier must be available by telephone Monday through Friday from 8:00 am to 4:00 pm Eastern Time to answer questions related to scheduled and completed inspections.
