Specifications include, but are not limited to: In order to facilitate the County’s personnel in meeting the objectives the successful Contractor shall provide: a) A complete EMS billing and accounts receivable management system that will support the processing of the County’s transports by the County’s personnel and Proposer. This shall be provided without requiring any additional hardware or software purchases by the County and shall include any associated software/system updates or required upgrades during the contract period. b) HIPAA-compliant security and data management with the capability of establishing personnel access rights and privileges. c) Web-based reporting capabilities supporting the management of billing and collection operations, as well as crew documentation management. d) Training on the use of the billing technology on processes to the County’s personnel. e) Management and oversight of the billing and collection processes, including feedback to the County’s EMS Administration regarding County personnel performance. f) Training on proper documentation with regard to improving collections and compliance. g) Provide at least quarterly - assessment of revenue with recommendations for improvements. h) Provide technology capabilities for the seamless import of Zoll 12-lead EKG data into the ePCR software.
