Specifications include, but are not limited to: Licensor shall be responsible for the following: A. Ensuring that all deliverables are complete and accepted by MDHS pursuant to the mutually agreed upon project work plan; B. Ensuring that the host site complies with PriorityOne of the World Wide Web Consortium’s (W3C’s) Web Accessibility Initiative and guidelines in Section 508 of the Rehabilitation Act that are not covered in W3C Priority; C. Ensuring that the site is accessible through MDHS’s published universal resource locator (“URL”) rather than through Licensor’s site address; D. Reviewing with MDHS the Content a minimum of once a quarter to ensure that the Content remains timely and accurate and reaching an agreement with MDHS as to reasonable timelines for implementing Content updates delivered to the Licensor that will be posted on the site; E. Tracking date sensitive items to ensure timely updates; F. All Content provided by the Licensee and collected by the Software shall remain the sole and exclusive property of the Licensee. Upon the termination or expiration of this Agreement, Licensor shall provide such Content in its possession to the Licensee pursuant to a mutually agreed upon release schedule; G. Working with MDHS to achieve access rates that meet MDHS’s needs; H. Providing security for the host site that is agreeable to MDHS with Licensor responsible for all necessary equipment and software related to security; I. Maintaining the accessibility of the site twenty-four (24) hours a day, seven (7) days a week at an uptime rate of 99.5% or greater, subject to the limitations set forth in this Agreement, including but not limited to, those in Article 4.4; J. Completing daily backups of the site; K. Notifying MDHS at least three (3) business days prior to any anticipated service interruption, with said notice containing a general description of the reason for the service interruption; L. Proposing and adhering to a disaster recovery plan and providing access to such plan to the State, all at Licensor’s expense; M. Participating with MDHS in disaster recovery planning and testing based on a mutually agreed upon schedule; N. Maintaining the confidentiality of the data entered; O. Providing MDHS access to all of the technical information concerning operation of the site, including but not limited to, server specifications, Internet connection information, personnel requirements and software implementations; P. Identifying any commercially available software, by vendor and version number, integrated into the Products and describing the particular functionality of any software that is proprietary to the Licensor; Q. Maintaining the host site, with the cost for such support, maintenance, and hosting for years following the initial five (5) year period not increasing annually beyond five percent (5%) or the percent increase in the consumer price index for all Urban Consumers, US City Average (C.P.I.-U) for the preceding year, whichever is less; R. Providing 24x7x365 support of the web site, including sub-domain support; S. Providing redundant internet connections; T. Providing Dual T1 or greater connectivity; U. Providing FTP and remote configuration access; V. Providing SSL secure server support; W. Providing monthly reports containing line utilization, site availability statistics, network usage, security user access reports and system performance data to MDHS; X. Maintaining sufficient bandwidth and server capacity to meet MDHS and Active Users’ demand as it may fluctuate and increase during the term of this Agreement, and Y. Ensuring that upon termination or expiration of this Agreement that transition of the site from the Licensor to MDHS or to a successor host will be accomplished at no expense to MDHS, and with minimal interruption of the site’s accessibility and insignificant changes in the site’s appearance and functionality.
