Specifications include, but are not limited to: The Contractor will work closely with the City of South Jordan to design a utility bill formatted to perforated letter-sized form. There could be two (2) separate types of bills—one bill for residents with secondary water and another bill for residents without secondary water. The City reserves the right to add or change the types of bills at its discretion upon proper notice to the Contractor. Each bill type will have slightly different information and graphic presentation. The City will send the Contractor approximately two (2) different types of files to be merged by the Contractor into a monthly utility bill file format and quantities may change at any time and for any reason. One file will be sent monthly, which is a CSV file, and the other is sent per bill run and is XML. Both are produced from the City’s Utility Billing ERP provider Tyler ERP. Inserts will need to be included with the mailing of the utility bills each month, but the quantity will vary from month-to-month. The Contractor will print the inserts but there may be occasions where the City provides a printed insert. The Contractor will need to accommodate up to two (2) bill inserts, as needed, in addition to the utility bill form, monthly newsletter, and the #9 return payment envelope. For the monthly newsletter, the contractor will need to assist in getting the document print ready and printed and inserted with the utility bill. The Contractor will mail those bills that require being mailed and produce electronic files for the City’s third party contractor who will email the bills.
