Specifications include, but are not limited to: The SNRHA is seeking proposals from qualified, licensed entities for consulting services to complete annual recertifications and HAP Contracts process. General Scope of Services shall include, but not limited to the following: 2.1 Review and complete annual recertifications or eligibility packets up to but not limited to 2,000 client files and provide cost per recertification; 2.2 Complete RFTA process and generate HAP contracts for new admissions and transfers up to but not limited to 700 client files annually 2.3 Contact all participants to submit all outstanding documentation to complete the file; 2.4 Process all recertifications via Yardi software system according to PHA policy and procedures; 2.5 Update system memos with any/all progress on transaction processing; 2.6 Process all interims, rent increases, and transfers/movers via Yardi software system according to PHA policy and procedures; 2.7 Respond to any and all Quality Control findings/corrections associated to transaction completed; 2.8 Track progress using PHA provided tracking system to include weekly meetings on caseload progress and discussion. 2.9 Development of Standard Operating Procedures Manual with Desk Guides (via YARDI Software (inclusive of Rent Café) for the HCV Department process. 2.10 Develop a method of training for best practices for reporting retroactive adjustments to the Finance Department