Specifications include, but are not limited to: • Provide technical support for the ISO 17025:2017 application, and accreditation process, Monday through Friday as requested by the LPRB, excluding federal and State holidays. Support shall be offered via multi-forms of communications to include at a minimum, a telephone line with specified coverage times and e-mail. • Provide a secure access point, available at all times, to allow LPRB to upload required documents during the accreditation process. Downtimes shall be communicated to the LPRB by e-mail to the primary contact(s). • Provide an easily accessible place to check on the status of LPRB’s assessment, and to upload additional information or respond to inquiries related to the accreditation. • Conduct additional assessment using the NAHLN Quality Standard Harmonization Checklist.
