Specifications include, but are not limited to: 1. Develop simple understandable and useable application and screening materials for use during the program that align with the City and HUD requirements 2. Market and publicize the program and availability of assistance to potential applicants 3. Work with potential applicants, landlords, and utility service providers to best understand applicants’ needs and eligibility for the program 4. Screen individuals for eligibility, including COVID-19 hardship, low-to-moderate income verification, and any other eligibility requirements determined by the City 5. Communicate the program requirements in an understandable manner to potential applicants, landlords, and utility providers so that participants understand the program requirements 6. Conduct habitability inspections of applicants’ dwellings based on HUD habitability standards 7. Enter applicant data into the Charity Tracker system to ensure non-duplication of benefits 8. Develop a financial management system to provide payment to landlords or utility service providers on behalf of the successful and eligible applicants based on demonstrated need 9. Provide payment to landlords or utility service providers on a reimbursement basis on the City determining the final amount reimbursed to the nonprofit operator 10. Track and monitor all financial transactions to ensure that funds are expended appropriately 11. Comply with all City Subrecipient guidance and requirements in delivery of this program, as listed in the Subrecipient Agreement for this program 12. Conduct continual monitoring and internal evaluation of the program to ensure compliance with the City and HUD requirements 13. Comply with a monitoring visit conducted by the City and CDBG staff upon successful closing out of the program 14. Comply with all federal housing requirements, including fair housing, non-discrimination policies, equal opportunity, and any other federal contract clauses relevant to the program operation 15. Provide timely invoices, receipts, timesheets, or any other documentation needed to the City for reimbursement 16. Maintain paper and digital records of programmatic activity on a schedule consistent with the City and HUD requirements, including client profiles, all financial transactions relevant to the management of the program, application or eligibility screening documents, habitability inspection results, and any other programmatic documentation