Specifications include, but are not limited to: The Phoenix Convention Center (PCC) and its family of venues – Symphony Hall, Orpheum Theatre and the Executive Conference Center welcomes more than one million people for conventions, trade shows, local meetings, concerts, banquets, and cultural/theatrical events such as the MLB All-Star Game FanFest, NBA Jamfest and NFL Super Bowl activities. These events draw out-of-town and local visitors to these facilities and provide a dynamic atmosphere for more than 400 diverse events annually. The Phoenix Convention Center’s vision is to be the premier convention and entertainment complex in North America through distinctive venues, caring service, and memorable experiences. One way the Phoenix Convention Center can attain its vision is through dedicated Commitment to Excellence. Being known as an organization that consistently provides excellent customer service establishes the PCC brand in the industry, encourages customer loyalty and repeat business and has a positive impact on the financial bottom line.