All correspondence must be made through the Vendor Portal. Specifications include, but are not limited to: Emergency medical equipment & supplies. Must Provide Free Shipping. Must have a 24- hour Disaster Hotline to Provide Support to the City of New Haven in the event of a disaster or Mass Casualty Incident with replenishing stock to keep the City Fire Department in Service. I.e., A Naloxone Crisis; • Must provide Medical Supplies that meet CT State OEMS Minimum Requirement. Must Have Multiple Warehouses to Support the City. Must Not Charge for Restocking for allowable returns. Must Offer Online EMS training at no additional charge to City of New Haven or Fire Department • Be able to Deliver Supplies in 1-2 Days. Have a Company Representative within 150 Miles that can Demonstrate or teach how to use any Purchased equipment without additional charge to the City of New Haven • All Kitted Items must come from a VAWD Certified Kitting Facility. (Fed. Cert. that requires Compliance with re-calls and Federal mandates)