Specifications include, but are not limited to: Douglas County, NV (“County”) is evaluating new software to satisfy its Finance, Human Resources, and Utility Billing information management applications needs. The proposal should include all costs associated with training, implementation, hardware specifications, interface estimates, file-conversion assistance, custom modification estimates, annual maintenance, and support. The goal of the County is to procure and implement integrated enterprise resource planning, utility billing and customer information systems that utilize best practices, the latest technology, automated workflow, as well as improved and simplified reporting. The objectives for this project are to: • Improve customer service and relations • Reduce manual processes and increase productivity • Improve internal processes by automating routine tasks • Reduce paper-based workflows • Improve integration with other systems • Select and implement a supportable solution • Improve customers’ ability to interact and do business with, and in the County • Take advantage of newer technology
