Specifications include, but are not limited to: Conduct targeted outreach activities to people of color and other workers who have been historically underserved, marginalized, and adversely affected by persistent poverty and inequality. Raise awareness of UI benefits, including initial eligibility requirements, application procedures, continuing eligibility requirements, and certification requirements. Provide general assistance to workers in accessing UI benefits as well as refer matters of potential individual eligibility to OED. Work collaboratively with OED to facilitate outreach to increase awareness of the UI program through avenues best suited for their clients, including but not limited to in-person or over-the-phone assistance.
