Specifications include, but are not limited to: BOS support services include (not all inclusive): • Core Medicaid Management Information System (MMIS) and services • Data Warehouse/Decision Support System (DW/DSS) and services • Management and Administrative Reporting (MAR) system and services • Pharmacy Benefit Management (PBM) system and services • Dental Managed Care (DMC) functionality • Full-risk managed care organization (MCO) functionality, including for the Provider-led Arkansas Shared Savings Entity (PASSE) program • Non-Emergency Transportation (NET) functionality • Encounter Coordination with Managed Care Organizations (MCOs) such as PASSE, DMC, Program of Allinclusive Care for the Elderly (PACE), NET, etc., to ensure quality of data • Medicaid Expansion services (ARHOME, Life360, Opportunities for Success Initiative) • Medicaid Information Technology Architecture (MITA) assessments/updates • Information/Data Strategy advisory services • Transformed Medicaid Statistical Information System (T-MSIS) and services, including currency and completeness of data • MMIS/Arkansas Integrated Eligibility System (ARIES) integration • MMIS/Electronic Visit Verification (EVV) integration, home health rollout and continued operations of personal care • CMS Interoperability and Patient Access final rule advisory services • Interoperability Mobile Data Platform (MyARMedicaid) • Electronic Data Interchange (EDI) expertise • Secure data/document transfer (Progress MOVEit) • AME Strategic planning • Research, recommendations, and definition of MES Strategic Roadmap • System Integration Testing (SIT), User acceptance testing (UAT) Testing; Release Management oversight • System decommissioning • Documentation review (both State and Vendor documentation) • Technical support in areas of Security, Conversion, and Interfaces • Business support in Requirement and Design sessions (includes new, minor, and major enhancements) • Change Control Board facilitation • Organization Change Management (OCM) and process improvement support • Vendor deliverable monitoring and reporting; Vendor quality assurance management • Creation and update of Advanced Planning Documents (APD) • Requirements gathering, analysis, recommendations, and creation of Request for Proposal (RFP) and Request for Information (RFI) for AME IT-related contracts. • Financial monitoring and budget oversight for the Arkansas Medicaid Enterprise (AME) program • CMS Certification readiness activities • Project Management for major system enhancements • DDI services for (re)procured MMIS modules • Other business priorities for DMS and other Medicaid divisions within DHS
