Specifications include, but are not limited to:The Kent County Information Technology Office is requesting proposals for software to manage the program registration and facility scheduling functions within the Parks and Recreation Division. Software Requirements Kent County is looking for software to handle participant registration for programs administered by the Parks and Recreation Division. The software should provide the flexibility to handle such things as: Programs and activities referenced in Section 1.7 of this RFP - Activity Registrations can be done in-house and online - Waiting List - Facility Scheduling/Management - League Scheduling/Management - Point of Sale (POS) - Membership/Pass Management - Venue Ticketing - Court Reservation - Refund and/or Credit processing for registrations - Mobile Friendly - Calendar of Events Display - Ability to process Credit Cards/ACH transactions - Customer ability to review and manage Account Information Online; including Registrations and Facility Reservations - Email interface to provide email alerts or blasts to share activities proposed and registered for, to social media (Facebook, Google+, other) - GIS Interface - Report features to include tie into Receipts/Deposits Accounting The software solution proposed by the vendor should be able to keep accumulated historical registration data without requiring the County to delete any data. Any data in the software will be owned by Kent County Levy Court. The County should be able to access this data via reports and/or program extracts. The software is to be compatible with Windows 7 and Windows 10 PCs. Any software patches or new version releases should be issued free as part of the maintenance agreement. All patches and new releases are to be supported by the vendor. The software recommended to the County should not be a customized version. It should be a standardized version issued to all the vendor’s customers.
