Specifications include, but are not limited to: New Castle County is seeking priced proposals from qualified consultants to perform a study of the current Land Use Department Operations, Policies and Procedures and provide recommended improvements. Analyze the Department's staffing, organization, operations, and performance. - Assess the Department's productivity. - Gauge stakeholder satisfaction. - Review policies and procedures for transparency and conformance with right-to-know laws and freedom of information requirements. - Compare best practices and recommend practices that will improve the Department's function, performance, effectiveness, and customer satisfaction. - Recommend staffing and organizational changes as necessary to effectuate recommended practices
