Specifications include, but are not limited to:Provide a web-based, business computer software system. The Right of Way (ROW) section of DelDOT is seeking a firm to provide or develop a web-based, business computer software system to manage their day-to-day business processes in order to eliminate their dependency on various antiquated applications and manual processes. The desired system will serve as a means to better collaborate, track projects and provide increased visibility on the performance of the department. The selected system will allow authorized users (based on individual and group security rules) to better capture essential events, due dates, deliverables and related activities into a comprehensive database system. The system will allow for the tracking of projects on a real time basis; as well as, the creation of ad hoc reports based upon the data entered, to be shared internally and externally to the public and other governmental agencies. The system will also facilitate document creation capabilities utilizing information entered into the system to create necessary documents and communications required for ROW related activities. The vendor should outline in the response how they can accommodate the following items that the system should include: DESIRED FEATURES 1. SECURITY ROLES a. System shall have Single Sign On • System shall require external users to access the system via an unique user id and password b. Administrator shall have the ability to add new users to the system c. Administrator should have the ability to modify user credentials and access d. Administrator should have ability to create a group 2. GENERAL PREREQUISITES a. User shall be able to enter/add notes at any time during the process b. All notes entered should be saved to the history log c. User should be able to access content on any browser • Must support most current versions of IE, Chrome, Firefox, Edge and Safari utilized by DelDOT 3. WORK FLOW – FEATURES a. System shall have ability to define events within a process b. Flow of events can be based on rules or decisions prompted by a completed event • Events can be a one to one or one to many flow c. Events can be identified as "manual" or "automated" d. User should be able to modify events at any time (may intersect one event in a flow or the entire process moving forward) based on user access roles e. User should be able to remove an event within a process at the project or entire workflow level based on user access roles f. User to be able to enter information about an event 4. WORK FLOW – ASSIGNMENT a. Administrator shall have ability to assign a user or group to an event at the project and/or entire workflow level b. User will be able to take ownership of an event within assigned Group queue c. Administrator to have the ability to manually re-assign an event that has already been assigned to another user or group 5. WORK FLOW – NOTIFICATIONS a. System should support automatic notification of an event within a process b. System to support a rules engine to configure notifications • Examples include, but not limited to alerts, reminders, approvals, rejections, assignments, etc. 6. REPORTING - REPORT FEATURES a. User shall be able to create and generate reports at any time b. User shall have ability to add additional search parameters 7. DOCUMENT CREATION a. System shall have ability to create an user-configurable document template within a layout designer based on jurisdictional and business rules • Examples include, but not limited to memos, letters, contracts, leases, labels, etc. b. System shall support the creation of a document (single or in bulk) via a document template c. System should have the ability to support business approved electronic signatures d. User will have ability to view and modify documents and templates based on user access rules 8. TRACKING & MONITORING a. System shall record details of events as actions are performed b. System shall have ability for user to see status of all activities within a work flow at any time
