Surveillance & Reconnaissance Systems’ (SRS) effort for the Senior Year Electro-Optical Reconnaissance System-2 (SYERS-2) Ground Segment+ (GSEG+). GSEG+ is the ground software that ingests and processes imagery from the SYERS-2 sensor. GSEG+ includes current and future variants of optical sensor ground segment software; Security Enterprise Asset Manager (SEAM), and GSEG+ (SYERS 2C, MS-177, and SEAM). The contract work required is for sustainment of the of GSEG+ software suite. The SYERS-2 and GSEG+ depot is located at the contractor facility in Westford, MA. This effort will include Depot Level Service Team (DLST) support for critical U-2 and AF Distributed Ground Station (DGS) worldwide operations in support of USAF AFMC AFLCMC/HBG. The DLST contract work required is for the operation, trouble shooting, and maintenance of GSEG+.
Surveillance & Reconnaissance Systems’ (SRS efforts are a highly specialized component of the AF C2ISR that integrate the GSEG+ family of sensor C2 and H&S, and Image Processing software capabilities into the DCGS. Integration includes the testing and fielding support that follows the base period development. The GSEG+ family of sensor capability includes Multi-Spectral Imagery (MSI) Search and Watch collection modes.
The incumbent sole source contractor, Raytheon (formerly Goodrich), provides the appropriate subcontract to the associate/subcontractors to ensure the contract deliverables are met, if necessary. Major tasks include: program management and professional services, logistical support, configuration control, in-plant engineering, cybersecurity, software development, software modification, software releases, sustaining engineering support, image analysis, configuration management, , integration, testing, support Intelligence Community Directive (ICD) 503 security controls, training, installation, documentation, flight test support, and travel. The products developed in the prior development base contract will be integrated, tested, and fielded products/equipment under sustainment program.
The Contractor shall furnish the necessary personnel, facilities, and material to successfully sustain GSEG+ and MSI. Engineering flight tests and testing events in support of the SYERS Initial Operational Capability (IOC) of OA. Work performance comprises efforts from several engineering disciplines including, but not limited to, software engineering, systems engineering, testing, documentation, quality assurance, program and engineering management, and program control functions.
The requirement includes Contract Field Support Representative (CFSR) support of critical worldwide operations in support of the United States Air Force (USAF) AFMC AFLCMC/HBG. CFSRs provide sensor management support during operational GSEG/GSEG+ missions at Distributed Ground Stations (DGS).
The CFSR support services include, but are not limited to:
- Live airborne management of the airborne sensor and associated ground systems
- Technical and engineering support to the Tasking, Collection, Processing, Exploitation, and Dissemination (TCPED) process
- Comprehensive analysis, diagnostics and fault isolation for the sensor, ground components and end-to-end network;
- Sensor & Mission planning (NAV, Collection) assistance
- System/mission readiness and mission setup
- Direct mission/sensor support by constantly monitoring associated sensors, executing corrective actions within the sensor, sensor biasing, and data screening/QC, raw sensor data dissemination to external systems, re-tasking/adhoc sensor support, and communicating with sensor maintainers to allow quick systems restoral.
The GSEG+ CFSRs provide AF DCGS field sustainment support for optical sensor operations. AF DCGS full-duplex communications relay encrypted airborne sensor data to AF DCGS at operational locations to process, exploit and disseminate the collection of the near-real time imagery. The tasks are highly specialized and involve mission and sensor management, system maintenance, specifically commercial-off-the-shelf (COTS) software and custom software system maintenance and integration, user training, system administration, hardware maintenance and related services.
The Contractor personnel shall maximize operational availability for DCGS sites, systems and applications supported under this contract effort. The CFSRs shall utilize appropriate Government development systems to monitor and report each site and system/capability availability metrics.
Possession of a Top Secret/Secret Compartmentalized Information clearance is required for all CFSRs in support of this requirement at the time of contract award.
