The purpose of this amendment 001 for solicitation 36C25924Q0689 is to answer the following vendor question(s): Q1. The solicitation mentions that assembly, installation, and 2 hours of onsite training are required. Could you provide more details on the training scope and content expected? A1. Assembly and Installation Required (Yes No ) Manufacture Installation is required. Unpacked, and setup onsite at RMRVAMC. Training Required (Yes No ) Hours of onsite training at RMRVAMC required: 2 Hours Personnel requiring training: 6 Q2. Will the VA Medical Center provide a specific time window for installation and training, or will this be coordinated after the award? A2. The training can be coordinated after award. Q3. Is there any flexibility in the delivery timeline, or must the delivery be strictly on the specified date? A3. Delivery is flexible. Q4. Are there any specific warranty terms or support expectations beyond the standard manufacturer warranty that the VA requires? A4. No. The Contractor shall provide all manufacturer s warranty with products upon delivery. Warranty shall commence upon acceptance by VA representative and verification of operational functionality. The warranties shall include all travel and shipping costs associated with any warranty repair. Q5. Is there a specific format or template that should be used for the Authorized Distributor Letter from the OEM, or will any formal letter from the OEM suffice? A5. No specific format, any OEM letter will suffice. Q6. Are the payment terms Net 30? A6. Yes. Q7.How soon after the award do we need to have the item delivered? A7. Requestion 30 days ARO. Q8. Can the training be done on a different day after the item is delivered? A8. Yes
