Obtain a fully functioning Smart Parcel System to service the
needs of 505 dormitory residents. At a minimum the following
carriers will need seamless access to deliver parcels and retrieve
unclaimed parcels after a prescribed time. United Parcel Service,
FedEx, FedEx Express, Amazon, DHL Group and United States
Postal Service. Ability for Dormitory Staff to register and unregister
residents as necessary, and to pull reports regarding
occupied locker times, and the persons pending pick-ups (to
prevent stagnant packages taking up future space).
In addition to the above, a maintenance contract with direct
reach back support shall be in place to mitigate outages within
the system or faulty hardware/software.
Lastly, delivery and installation will be required by the vendor
along with on-site training provided to the Unaccompanied
Housing Staff members of the full system being installed; to
include software functionality, resident registration, and deregistration,
pulling applicable reports and system
language/nomenclature.
