Specifications include, but are not limited to:Scope of Services A. Background The mission of the Division of Public Health is to protect and enhance the health of the people of Delaware. The Division accomplishes its mission by: working together with others; addressing issues that affect the health of Delawareans; keeping track of the State’s health; promoting positive lifestyles; responding to critical health issues and disasters promoting the availability of health services. The accomplishment of this mission will facilitate the Division in realizing its vision of creating an environment in which people in Delaware can reach their full potential for a healthy life. The Office of Medical Marijuana is part of DPH and has the responsibility of regulating the medical use of marijuana in Delaware. The authorizing statute is Title 16, Ch. 49A of the Delaware Code, the Delaware Medical Marijuana Act. The goals of the OMM include: Protect the people of Delaware by minimizing the risk of theft and diversion of marijuana to unregistered individuals Regulate the production and sale of medical grade marijuana to registered individuals B. Project Goals Decrease the number of days it takes to process applications. Increase the number of applications processed per day. Decrease the number of man-hours required to physically audit the compassion centers by monitoring the center data via an automated solution. Provide online, real-time access to application status by OMM staff for increased customer service. Ability to electronically interface, in real time, data with external project partners that are key to providing prompt service to patients and monitoring compliance. Evidence of improved record keeping by means of electronic progress notes where OMM staff can enter information about contact with the applicant. Provide multiple concurrent user access to program data, controlled by role-based security access. Provide the ability to notify cardholders when their cards are expiring. Be able to reference correspondence sent to cardholders and facilities Reduction of paper and copier/printing ink.