Specifications include, but are not limited to: seeks professional services to optimize and align agency work practices and to establish common processes to maximize the value of a forthcoming information technology redesign. Anticipated benefits and improved efficiencies would be: Quicker turn-around on environmental data and policy analysis requests Reduced uncertainty and time to business as well as shortened time from application submittal to permit decision Greater percentage of DNREC processes streamlined and information available for businesses, partner agencies and the public Improved ability to solicit, receive, review and publish public comments Greater amount of structured information available for researchers, partner agencies, municipalities and others Improved efficiency of the complaint follow-up and inspection activities Increase reuse of architecture and services from technology investments Decreased overall staff burden on business process and maintenance activities associated with DNREC records retention and retrieval for all agency staff regardless of their physical location.