Specifications include, but are not limited to: Ability to receive data transmitted through secure File Transfer Protocol (FTP) site in both a PDF and Comma and various Delimited file formats • Provide the ability for Johnson County to view, print and email finalized PDF documents • Provide proofs for review and approval by Johnson County online, unless otherwise requested • Vendor must supply a separate, detailed bill for each type of project, separating postage from other materials and services • Provide dedicated customer service and production support representatives • Have backup equipment and systems in place to avoid delays • Maintain and provide assurance of confidentiality of all data • Have climate-controlled storage space for all forms and envelopes • Must provide all materials including paper, ink, envelopes, etc. • Vendor is required to deliver all mail to USPS in a condition that ensures USPS will not reject or return mail to vendor due to damage or presort issues. • Process file for CASS Certification o Address Correction Requests (ACR) o Address Change Service (ACS) o National Change of Address (NCOA) o Fast Forward o Vendor indicia of mailing permit may be substituted for metering on some bulk mail projects • Two (2) business day notification of rejected addresses • Barcode printed on documents, representing zip code and customer account information in graphic format
