Specifications include, but are not limited to: 2.1. The Owner maintains a large fleet of construction and purpose-built equipment which require repair exceeding in-house capabilities. 2.2. Due to both the size and diversity of the fleet it is necessary to utilize Vendor resources to repair such assets in the most cost effective and efficient manner. 2.3. In an effort to optimize both internal and external resources, the Owner is seeking to contract repairs on an equipment and event specific request basis. 2.4. Providing field service for extended periods during critical operational periods, or on holidays observed by the Vendor but for which City operations continue, is essential. 2.4.1. The Solid Waste Management Division closes facility operations only three days per calendar year: those being New Year’s Day, Thanksgiving Day, and Christmas Day. 2.4.2. Field service may be requested to support critical operations that arise when the City and County equipment assets are deployed in response to natural disasters, snow and ice events, and other emergencies requiring extended operational periods. 2.5. Vendor shall have the capability of dispatching a trained mechanic with a fully equipped service truck, within 2 hours of the request for service during the Vendors normal business hours. unless the requirement is waived by the Owner. 2.6. Vendor shall have the capability of dispatching a trained mechanic with a fully equipped service truck, with arrival at the City’s facility within 4 hours of the request for service if the request by the Owner is made after the Vendors published business hours, unless the requirement is waived by the Owner. 2.7. The Owner desires additional service capabilities such as welding and line boring as may be necessary to effect complete repairs, but these services will not be a primary consideration for awarding contract(s).
