Specifications include, but are not limited to:Security Guards Active Patrol The Security Guard will actively cycle through both the Downtown North and South and Marketplace Garage in a systematic and thorough fashion. Security Guard shall be accessible to the Parking Service Agents and Garage Maintenance and Management via cell phone provided by Security Company. The Security Guard shall ensure there is no loitering, sleeping or other disruptive behavior in the garages. The Security Guard shall call Police as is necessary to ensure the health and safety of staff and the public. Customer Service Respond to customer needs as is appropriate Be helpful and courteous Direct customers to the garage staff as is appropriate Shifts 1 Guard to cover both the Downtown garage and the Marketplace Garage 7 Days a Week: 11:00 AM to 7:00 PM 1 Guard to cover both Downtown garage and the Marketplace Garage 7 Days a Week: Midnight to 8:00 AM 1 Guard to cover Downtown garage 7 Days a Week: 11PM to 3 AM Schedule subject to change in reasonable coordination with the Security Company. Shift Report Daily report of activities executed by the Security Guard including but not limited to: Lock / Unlocking of Doors, Abnormal Incidents Mechanical Failures (elevators, Kiosks, lighting, etc) Maintenance Needs Cleaning Needs Daily report shall be emailed to the Maintenance Forman, The Operations Forman and the contractor’s Internal Management
