All correspondence must be made through the Vendor Portal. Specifications include, but are not limited to: To obtain pricing agreements for wrecker services for vehicles of various City of Oklahoma City and Trust departments that will provide standard 24-hour year-round service for disabled City equipment, automobiles, trucks, motorcycles, utility carts, large Fire Department equipment, buses and refuse/trash trucks and dump trucks. All tow-ins will be to City repair facilities as determined by City Administrative policy, unless noted otherwise. Wrecker services may also be needed to tow private citizen vehicles to a safe location that are blocking access to complete emergency water/wastewater main repairs. Contractor response time from time of notification should not exceed 30 minutes.