Specifications include, but are not limited to: The Department of Social Services is seeking security guard services at 811 E 10th Street, Sioux Falls, SD. The office space provides services to the general public so the officer will be in uniform, well-groomed, welcoming, and friendly to staff and visitors to meet individual and family safety expectations, yet able to confront people when there is a problem. The expectation is that the officer will be in the lobbies, moving around the building and patrolling outdoor areas the majority of the time. 3.2 Days/Hours of Service – Monday thru Friday, 8:30am to 5:30pm with one unpaid 1-hour break per day, with the break generally occurring between 1:30-2:30 each day, however, may be adjusted to meet office needs or with prior notice to the onsite coordinator. 3.3 The officer must be capable of handling incidents in a legal and professional manner. Abide by all ordinances and laws pertaining to operations, secure all required licenses/permits, and provide services in accordance with customary and reasonable industry standards. Describe your training standards to ensure that staff meet these requirements. 3.4 Use Post Orders possibly including use of a system to ensure that all key areas of the property are monitored regularly during foot patrols of the property. The key points and patrol areas will be identified by the onsite coordinator and may be changed over time as necessary. Daily closing procedures for checking restrooms, lobbies, doors being locked, etc. will be developed to ensure the facility is secure at the end of business hours. Escort service will be provided to staff in the parking lot as requested. Describe and give samples of how you create post orders or patrol plans. 3.5 The security officer will be provided with communication devices as necessary for communicating with the dispatch office and State contacts. It is anticipated that the security officer will carry a cell phone for immediate response as needed. 3.6 Will work with the State to develop Post Orders to identify and document any incidents that may occur and whether State staff should be informed and involved immediately or after-the-fact to the satisfaction of the State.
