All correspondence must be made through the Vendor Portal. Specifications include, but are not limited to: 1 Required Item MAGPIX Gold PM Maintenance and Service P MAGPX15140702 Luminex MAGPIX Gold PM Maintenance and Service Plan for Microbiology Division at Bureau of Clinical Laboratories. The Gold Service Plane provides the following coverage: -Unlimited visits for emergency repair 9includes, travel, parts and labor) -One preventative maintenance visit per year -Priority scheduling for service requests -Certain software updates and modifications -Telephonic and online support 24/7 MAGPX15140702Luminex MAGPIX Gold PM Maintenance and Service Plan for Microbiology Division at Bureau of Clinical Laboratories. The Gold Service Plane provides the following coverage:-Unlimited visits for emergency repair 9includes, travel, parts and labor)-One preventative maintenance visit per year -Priority scheduling for service requests-Certain software updates and modifications-Telephonic and online support 24/7 1.00 Each