Specifications include, but are not limited to: This Request for Proposal (RFP) has been issued by Central Arkansas Water (CAW) for a qualified and interested banking institution who has a major presence in the Little Rock / North Little Rock metropolitan area to submit proposals for providing full banking services for the next five years, subject to termination provisions. 10. Provide online banking services package. Bank shall provide all software required to provide these services and to access all required reports. Detailed requirements are listed below. In the event that online services are down, provide an acceptable backup method for each online requirement listed herein. All online services and options must be accessible from 7 A.M. to 7 P.M. seven days per week. 11. Provide the following report types online: a. Detailed transaction and balance reports – Report should show previous day detailed transactions, which include listings of all debits and credits impacting the accounts. Reports should be accessible online for ten prior business days. b. Intra-day position report – Report must provide real time recap of available accounts balances. It should be updated continuously throughout the day and reflect beginning balances, incoming/outgoing Fed wire transfers, ACH activity effective that day, maturing investments and disbursing debits. c. Return report – Report should list all check and ACH return items for the previous day. d. Positive pay exception reports – Reports should list all checks or ACH items that are not included in the positive pay data transmission and should be interactive. Authorized officials from CAW should be able to accept or deny these items through telephone or electronic means. Previous day exceptions should be available by 10 A.M. each day.
