Specifications include, but are not limited to: The City of Alexandria Business Office Department is seeking a provider for Property Tax Software Application. In the broadest terms this includes: a. Prepare accurate billings and collection of assessed ad valorem property tax. b. Calculate interest, penalties, and prepares delinquency tax notices. c. Provide for the inquiry as to taxpayer’s name, address, and account number. d. Automate the refund process. e. Handle LTC change orders. f. Provide reporting and customized letters generation. g. Provide a web or cloud base application in which all updates will be applied by software vendor. No client/server environment will be accepted. h. Have the ability import all available prior years’ data in other property tax applications into the application being provided by you. The City of Alexandria Business Office Department has been planning improvements to the property tax process with the intent of providing the following benefits: a. Better understanding of the property tax process. b. Provide for a web based method for property tax inquiries. c. Bring a more consistent method for the calculation of adjudicated property for the purpose of redemption. d. Provide an improved method for tax sale processes from printing of notices and advertising to completing all necessary documents for the Clerk of Court. e. Create letters by using the information from the system. f. And finally, provide for a method to improve the Business Office’s business practices. Proposed solution should meet these minimum technical requirements: 1. Solution installation will be housed on virtual servers inside the network domain or cloud based. 2. Server-side applications and web services should be compatible with the current release of Microsoft Windows Server and VMWare. 3. Web-based interfaces shall be cross-browser compatible with all current web and supported browsers. 4. Windows-based applications running on City of Alexandria workstations should be compatible with Windows 10 or higher. Some workstations may be virtual desktops hosted by VMView Horizon servers. 5. Database should be compatible with Microsoft SQL Server 2017 or higher Standard Edition.