Specifications include, but are not limited to: MDCPS is seeking to establish a contract with a vendor for Employee Assistance Program Services. The Mississippi Department of Child Protection Services (MDCPS) seeks to contract with a single vendor to implement a comprehensive Employee Assistance Program (EAP) to address the emotional and personal needs of all MDCPS employees (currently approximately 2,000) and their covered family members (spouse, children and stepchildren under the age of 26) at home or enrolled in school full-time. - Confidential assistance for issues including, but not limited to: stress, burn-out, trauma exposure, secondary trauma or compassion fatigue, work/life balance, marital/family problems, substance or process disorders, addictions, anxiety, depression, grief, etc - A toll-free, confidential Employee Assistance phoneline with 24- hours access for MDCPS employees and their covered family members; said phone to be staffed by professionals with a minimum of a master’s degree in social work, counseling, marriage and family therapy, or psychology. This phoneline may serve as a singular intervention in such cases as is appropriate. It shall not be merely a call center to facilitate follow up or referrals - At least 10 covered counseling sessions per employee and/or covered family member, per issue within the contract period. Sessions will be provided by licensed professionals with a minimum of a master’s degree in social work, counseling, marriage and family therapy, or psychology. The counseling sessions will occur at the office(s) of the respective therapist, or in an appropriate confidential virtual setting if preferred by employee or necessitated by public health issues;