Specifications include, but are not limited to: This Request for Information (RFI) is issued by the New Hampshire Veteran Home (NHVH) to solicit information regarding solutions and associated costs for providing necessary equipment, installation services, and on-going support of meeting collaboration solutions in five (5) conference rooms; display devices in seven (7) locations throughout the NHVH facility to help communicate critical information to visitors, residents, and staff; and one (1) portable 40+/- inch display to provide training/education in nursing stations throughout the NHVH. 3.1.1 Vendor must provide recommendations for appropriate equipment and software to meet the stated requirements/needs. 3.1.2 Vendor must provide installation services. 3.1.3 Solution must allow for meeting participation through various online meeting providers/options such as MS Teams, Zoom, WebEx, GoTo Meeting, etc. 3.1.4 Vendor must provide training on equipment and software operation to up to five (5) NHVH staff. 3.1.5 Solution(s) must support HIPAA compliance. 3.1.6 Vendor must provide five (5) years of on-going support services to include: 3.1.6.1 Maintaining necessary security updates (hardware and software) and operating system updates/patches on a timely basis. 3.1.6.2 Installation and timely upgrades of anti-virus software. 3.1.6.3 Support of peripheral device connections. 3.1.6.4 General support questions/issues.
