Specifications include, but are not limited to: Equipment Installation: ▪The contractor is required to provide all NEW washers and dryers necessary to meet demand and as illustrated above. ▪The equipment is required to be in accordance with the highest standards and commercial practices. ▪All washers and dryers are to be front loading, high efficiency, and commercial quality/grade. ▪Each Laundry room should have at least one (1) ADA accessible machine. ▪All models are to be white. ▪All machines supplied pursuant to these specifications shall be installed and operational. ▪All equipment shall include proper connection attachments (i.e., power supply cords, hoses, couplings, etc.) to make factory-approved installations to the WHA’s provided utilities. ▪The contractor is responsible for having all dryers properly hooked up and connected to the existing room ventilation system. Rigid steel or aluminum flex coil venting must be used to accommodate all dryers. ▪The contractor shall assume complete responsibility for damages to the WHA’s premises and property when installing/fixing any machine. ▪The contractor shall be responsible for obtaining, and keeping current, all permits, licenses, taxes and insurance on its machines and operations. ▪At the time of installation, repairs, and whenever machines are replaced, the contractor shall at its sole expense remove all trash/waste. ▪The contractor’s name shall appear prominently on each machine. ▪The required equipment shall be maintained throughout the life of the contract, free and clear of liens, mortgages, and encumbrances. Signage and Contact Information: ▪The contractor shall provide and install prominent and professional signage in each laundry room containing concise instructions for use of machines. ▪The contractor shall provide and install prominent and professional signage in each laundry indicating a 1-800 service number, website, and or mobile application for tenant’s use and the procedures for reporting malfunctioned machines & requesting refunds. ▪The contractor must be able to provide all signage in multiple languages and Braille, if needed, to accommodate any visually impaired resident. ▪Each machine shall have the vendor’s name prominently displayed. ▪Each machine shall be numbered and visible in a prominent location on the machine. Service and Maintenance: ▪The contractor will have the right to enter on the premises where said equipment is located for the purpose of inspecting, maintaining, repairing or fee collection. ▪Service Times/Days: Monday – Friday 8:00 AM to 3:30 PM. ▪All technicians/employees assigned to a job at the WHA must be properly uniformed with the firm’s logo along with prominently displayed nametags and/or identification. ▪A list of technicians/employees assigned to routinely perform service and repairs must be submitted to WHA. ▪The contractor shall guarantee all service and repairs will be performed by a factory authorized service technician. ▪Service shall be provided by full-time employees of the contractor. ▪Non-Emergency Service Calls shall be responded to within 48 hours, excluding weekends and holidays
