Specifications include, but are not limited to: 1. Comply with the rules, regulations and policies as outlined by the Department. 2. Facilitate the pickup of vehicles located at the Department office at 207 Larkspur Street, Ponderay, Idaho 83852, and return to the same location. Facilitation must be arranged with the Department’s Car Coordinator; this information will be added when Contract is awarded. 3. Provide vehicle safety inspections and preventive vehicle maintenance services within twenty-four (24) hours from the time of vehicle pickup to the time of delivery of the serviced vehicle back to the Department. If the Contractor deems it necessary to have a longer service time due to unforeseen repairs or parts that need to be ordered, the Contractor must notify the Contract Manager, Hub Manager, Car Coordinator or his/her designated representative and a new timeline will be mutually agreed upon for the service to be completed. 4. Ensure that no smoking is done in any Department vehicle. 5. Provide the facilities, tools, necessary products, and individuals to provide professional services for each vehicle in the service area. 6. Maintain an office and shop located within a twenty (20) mile radius of the Ponderay city limits and ensure that the local office is staffed from 8:00 a.m. and 5:00 p.m. Pacific Time (PT) Monday through Friday, standard Department business days. a. A listing of state holidays is available at: https://sos.idaho.gov/state-holidays/ 7. Ensure that all repair work done on Department vehicles is completed by industry certified staff with current certification from Automotive Service Excellence (ASE) or equivalent. 8. For any repair being charged under the Contract, ensure that labor and parts are in amounts equal to the hours and parts cost determined by industry standard software: Mitchell1 OnDemand5® Estimator. Charges not meeting this standard software will be credited to reflect such standard.
