Specifications include, but are not limited to: The Idaho Department of Health and Welfare, Division of Management Services (Department) is requesting quotes for complete vehicle maintenance and repair services for the Department’s vehicle fleet located at 803 Harrison St. and 601 Pole Line Rd., Twin Falls, Idaho; 1. Provide vehicle maintenance and repair; preventive vehicle maintenance at the manufacturer’s recommended intervals (such as lube, oil, filter, and tire rotations, etc.); safety inspections; and vehicle washing/cleaning services within twenty-four (24) hours (excluding weekends and holidays) from the time of vehicle pickup to the time of delivery of the serviced vehicle back to the Department. a. If the Contractor deems it necessary to have a longer service time due to unforeseen repairs or parts that need to be ordered, the Contractor must notify the Contract Manager, Hub Manager, Car Coordinator or his/her designated representative and a new timeline must be mutually agreed upon for the service to be completed. 2. Facilitate the pickup of Department vehicles located at 803 Harrison St. and 601 Pole Line Rd Twin Falls, Idaho and return to the same location. 3. Not smoke in any Department vehicle. 4. Provide the facilities, tools, necessary products, and individuals to provide professional services for each vehicle in the service area. 5. Maintain an office and shop located within a five (5) mile radius of the Twin Falls city limits and staff the local office from 8:00 a.m. and 5:00 p.m. local time during normal Department business days. For list of State holidays see https://sos.idaho.gov/state-holidays/ 6. Ensure that all repair work done on Department vehicles is completed by industry certified staff with current certification from Automotive Service Excellence (ASE) or equivalent.
