Specifications include, but are not limited to: 2.1.1. Have the ability to receive audio files from recorded interviews. 2.1.2. Transcribe the audio files to typewritten .pdf files, which must be e-mailed or produced as a hardcopy and sent to the OPLC and, if applicable, the designated recipient identified by the OPLC. 2.1.3. Provide an accurate transcript that is verbatim being typographically or grammatically free or error. 2.1.4. Ensure the word “unintelligible” is used for portions of a recording that is incomprehensible. 2.1.5. Utilize the following format when an interpreter is utilized: Hearings Examiner Smith: Which day of the week did the injury occur? Respondent: Monday. Hearings Examiner Smith: How did you fall? Respondent: I was walking and tripped over a box. 2.1.6. Ensure each transcript begins with a cover page that includes: 2.1.6.1.The title and number(s) of the proceeding; 2.1.6.2.The date and place of the proceeding; and 2.1.6.3.The name of the transcription service. 2.1.7. Have the ability to transcribe meetings that may involve three (3) or more individuals, including but not limited to: 2.1.7.1. The OPLC investigators. 2.1.7.2. The witness. 2.1.7.3. The interpreter if an interpreter is necessary. 2.1.8. Provide a completely transcribed audio file in an OPLC-approved format fourteen (14) calendar days following the order from OPLC. 2.1.9. Provide a completely transcribed audio file in an OPLC-approved format within forty-eight (48) hours after receiving an expedited request from the OPLC. 2.2. The selected vendor must have the ability to transcribe Hearing Proceedings, which could include testimony from several parties. The selected vendor must: 2.2.1. Have the ability to receive audio files from recorded hearings in forms that may include: 2.2.1.1. Audio/video files from recorded Microsoft Teams Meetings; 2.2.1.2. Audio/video files from recorded Zoom Meetings; and/or 2.2.1.3. Recorded digital audio files. 2.2.2. Transcribe the audio files to typewritten .pdf files. These files will need to be e-mailed or produced as a hardcopy and sent to the OPLC and, if applicable, the designated recipient identified by the OPLC. 2.2.3. Have the ability to transcribe hearings that may involve nine (9) to thirty (30) participants, including but not limited to: 2.2.3.1. The OPLC investigators; 2.2.3.2. Board attorneys; 2.2.3.3. Defense attorneys; 2.2.3.4. Board Administrators; 2.2.3.5. Board members; 2.2.3.6. Various witnesses.