Specifications include, but are not limited to: 1. Provide a web-based system to deliver Food Worker Certification Cards based on Anchorage Municipal Food Code enacted January 12, 2017. The website will provide training; testing; issue new certification cards; track issued certification cards, reissue lost certification cards; collect and track fees, and manage data. 2. Provide the website address to Municipality no less than 30 days prior to going live. The website address must be clearly identifiable as the access to the Municipality of Anchorage’s Food Worker site and is subject to approval by Municipality. Contractor may change the website address upon written approval by Municipality. Contractor must maintain re-direction to a new site through the life of the contract with a minimum of thirty (30) days advance notice to Municipality of any changes. 3. Provide technical support to Municipality authorized users, current card holders and applicants accessing the website. Contractor shall provide technical support via a toll-free number, email or other form mutually agreeable by the parties. Technical support for non-English speakers/readers must be available. 4. Keep the website accessible and operational continuously (24 hours per day, 7 days per week). Allowable down time for scheduled and unscheduled (emergency) maintenance and repairs shall be limited to an aggregate of 48 hours per year. Provide Municipality a minimum of 72 hours advance notice of scheduled downtime. 5. Work cooperatively with Municipality to provide an appropriately branded site using approved color schemes and logos. Contractor may not display or popup any advertising for services or products not directly related to food safety training on Municipality’s page(s).
