Specifications include, but are not limited to: The City of Woonsocket (City) is accepting sealed proposals from qualified firms for a Utility Billing Software (UBS) system for its operationally independent Water and Sewer Enterprise Divisions that will meet current requirements and be capable of expansion to meet future needs. The proposed solution should include functionality for Water and Sewer Utility Billing, Customer Service and Account Management, Premise Management, Connections/Disconnections, Meter Readings and Meter Management, Service Orders, Lead Service Account Management, Rates, Billing and Accounts Receivables Management, Collections including In-Person Cash Receipts, Lockbox Payment, and Online Electronic Payment Capabilities, Reporting and Departmental Interfaces.
