Specifications include, but are not limited to: The State seeks vendor assistance in developing culturally and linguistically appropriate messages and tactics to increase awareness and encourage members to ensure their contact information is up to date, and look out for communications from the State of RI and their Managed Care Organizations. The vendor will be operating in a complex messaging and communications environment where national messages and localized ones may intersect. Medicaid Members have not had to act or renew their account for over two years, so messaging needs to be impactful to get members to take action. Objective Raise awareness that Medicaid Renewals will restart, and prepare Medicaid members. Plan (Before PHE End): Update your contact information – Make sure RI Medicaid has the correct mailing address, phone number, and email address to reach you with important updates about your health insurance.
