Specifications include, but are not limited to: 3.1 Boiler Maintenance (Crest Condensing Boiler Installation & Operation Manual, Crest Service Manual) 3.1.1 Vendor shall provide Boiler Maintenance in accordance with manufacturer’s recommendations and specifications, as well as industry best practices. 3.1.2 Vendor shall furnish and install parts as necessary to keep the Boiler systems in proper working order. 3.1.3 Vendor shall furnish all equipment, tools, and parts necessary for the performance of the Boiler Maintenance. Equipment and tools will be provided at no cost to the Agency. 3.1.4 Vendor shall provide expendable materials used in the scope of performing under this Contract at no cost to the Agency. Such items may include, but are not limited to, grease, cleaning supplies, rags, etc. 3.1.5 Vendor shall be responsible for replacement of ceiling grid and tiles should they become soiled or damaged by Vendor at no cost to the Agency. Agency will make final determination whether to clean or replace tiles on a case-by-case basis. 3.1.6 Vendor may only remove equipment from service for a period of 24 hours or more with written permission from the Agency. Any request to remove equipment for 24 hours or more must include a description of the work required and an estimate of the time the equipment will be out of service. 3.1.7 Vendor shall maintain a continuous 24-hour emergency telephone service where they can be reached every day of the week, including Sundays and Holidays. 3.1.8 Vendor shall not perform any Boiler Maintenance under this contract without prior approval from the Agency. 3.1.9 Vendor shall furnish a warranty of 12 months for all labor performed under this contract.