Specifications include, but are not limited to: The Helena Police Department, the Lewis and Clark County Sheriff’s Office, and the East Helena Police Department seek an off-the-shelf integrated public safety computer-aided dispatch (CAD), records management (RMS), and mobile computing system (MCS). 2.1 CAD System Overview The CAD system should provide for maximum call-taking and dispatching efficiency, and citizen and officer safety within current City and County business processes, and allow for efficiency gains by capitalizing on currently available technology and industry standards. The CAD system should include comprehensive features that allow for: A. Streamlined and integrated call-taking and dispatching for any given user B. Live, interactive mapping that displays dynamic call and resource data C. Vehicle tracking D. Next generation 911 capabilities E. Precise mobile device call location 2.2 Mobile System Overview The MCS system should allow users to write and submit reports remotely, receive and manage calls-for-service and user’s status, monitor and utilize a map in real-time that reflects their location, the locations of calls and of other units/users. Users should be able to save and close a report that is not yet finished and seamlessly continue writing that report later and at another location without having to take additional interim, duplicative, or unnecessary steps including uploading or searching for the draft report. During the time that a report is considered a draft and not yet complete and approved, the data in such reports should be viewable and searchable by other users to ensure information about recent activity is available. The system should automatically pre-populate data into reports including time, date, location, names, vehicles, and case numbers, as described herein. If the pre-populated data is already in the system, any changes to the data made by the user should update the respective master record while retaining the record’s historical data as well.
